Health Care Services in the Czech Republic. Exploring the differences
The Czech Republic offers several health care services. The most common ones include hospitals, Accident and Emergency (A&E) departments and private medical centres.
Each service has a different purpose and you should visit them in different situations. In this article, you will find useful advice when you need medical care and choosing which service to use.
Accident and Emergency (A&E) departments
You should go to an Accident and Emergency department when you urgently need medical help, such as when suffering a serious injury or you are in pain, and you cannot wait until the next day to see your general practitioner. An A&E can be found in a hospital and is open 24/7. You do not need to make an appointment. Just go to the emergency room and wait for the medical staff to treat you.
If you are at home or somewhere else and you need urgent medical help, call an ambulance by dialling ‘112’. This number is a universal emergency number throughout the EU and will connect you to the police, fire and ambulance services.
The operator, who can give advice in foreign languages, will be able to determine your present location. This number can even be called from a mobile phone without credit or a SIM card.
If you would like to call emergency medical services directly, call ‘155’. The operator will give first aid advice to you until the ambulance arrives.
The emergency service is paid for by the health insurance provider.
Hospitals offer services where you go for outpatient care or inpatient care. Outpatient care means you do not need to stay overnight at the hospital, Inpatient care means an overnight stay.
If you need outpatient care please be aware that the doctor may refuse to accept you for treatment in any of the following situations:
- They already have a full roster of registered patients. Here they cannot properly care for their existing registered patients if additional patients were registered.
- If the doctor’s office is located too far away from the to-be-registered patient’s place of residence. They would be too far away from your home should a home visit be necessary.
- If the patient is not insured by a health insurance company with which the provider of medical services has a contract. This situation does not apply to individuals with insurance who are insured in another Member State of the European Union, a state that is part of the European Economic Area or the Swiss Confederation, or individuals from a country with which the Czech Republic has a social security agreement.
In emergency situations (e.g. an accident or sudden acute illness) doctors cannot refuse to treat patients.
Hospitals in Prague
In Prague for instance, you can find several hospitals:
- Motol Hospital, (V Úvalu 84, Prague 5 - map)
- The Military University Hospital Prague, (U vojenské nemocnice 1200, Prague 6 - map)
- The Na Homolce Hospital, (Roentgenova 2, Prague 5 - map)
- Bulovka Hospital, (Budínova 2, Prague 8 - map)
Private Medical Centres
Unlike hospitals, private medical centres are almost exclusively for-profit, which often gives patients more possibilities. Private healthcare firms may have efficiency incentives to provide better services than state healthcare. Private medical centres might also have the following advantages:
- They are better equipped to offer personalised care.
- Minimal waiting times.
- Excellent doctor-to-patient ratios.
- State-of-the-art medical equipment.
- Upscale amenities and language capabilities.
- Faster access to the best medical specialists.
If you need a general practitioner, paediatrician, dermatologist, gynaecologist, physiotherapist, psychiatrist, dentist, ENT specialist, or any specialist in between and you are not sure where to go, feel free to contact us.
We provide world-class healthcare while never forgetting the importance of how we treat people. With some of the best doctors in Prague and the best hours, please make an appointment or feel free to simply walk-in.